Privacy Policy

Last Updated: April 2026

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, and property search preferences when you create an account, submit a contact form, or interact with our AI assistant.

2. How We Use Your Information

We use your information to provide personalized property search results, connect you with your real estate agent, send property alerts and updates, and improve our services.

3. Information Sharing

We share your information only with the real estate agent whose website you are using. We do not sell your personal information to third parties. We may share anonymized, aggregated data for analytics purposes.

4. AI-Powered Features

Our platform uses AI to provide property search, chat assistance, and voice agent capabilities. Conversations with our AI assistant may be recorded and analyzed to improve service quality. Call recordings are retained for 90 days.

5. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, maintain your session, and analyze site usage. You can control cookie settings through your browser preferences.

6. Data Security

We use industry-standard security measures including AES-256 encryption, secure HTTPS connections, and access controls to protect your information.

7. Your Rights

You have the right to access, correct, or delete your personal information. California residents have additional rights under the CCPA. To exercise these rights, contact your agent or email us at the address below.

8. Contact

For privacy inquiries, contact your real estate agent directly or reach us at privacy@smartagent.guide.